RETURN POLICY Last updated April 29, 2023 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy. 

RETURNS No return policy applicable on food products, please email pimlico@ben-venuti.co.uk for any question or issue related to your purchase.

REFUNDS Requests of refund can be directly forwarded to pimlico@ben-venuti.co.uk. Once the request is approved, the refund may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed

EXCEPTIONS  For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.        

QUESTIONS If you have any concerns regarding our returns and refund policies, please contact us at pimlico@ben-venuti.co.uk

For any further enquiries contact us directly on CONTACT US PAGE (linked page) or email us at pimlico@ben-venuti.co.uk